From these data you will have to elaborate a questionnaire you contend the questions to be raised in the visit of benchmark. 6. In the choice of the partner for the Benchmark, one remembers that you must have concluded all the stage data-collection and the formularization of questions to be observed, as well as definite all the comparison parameters. The next step will be the consultation the sites, magazines and partners to get information on companies who have resulted expressive in the process that you desire to compare. It is important to detach that many times are more easy and beneficial to carry through benchmark with companies who are not competing.
7. After the election of (s) the company (s) will have to be elaborated and envoy a letter for the company with which if it intends to effect benchmark. This letter must present: . Its company; b. The processes for benchmark and its objectives; c. The team that will participate of the process; d.
The dates of the visits; e. It defines the rules of the visit and its limits, as well as specifies as it will be the commitment of secrecy with regard to spreading of data for third. f. Probably after the sending of this letter will occur diverse contacts to nullify doubts and to confirm excessively changeable dates and. g. It does not forget to send the letter with antecedence so that the partner it can be prepared for visit 8. When of the accomplishment of the visit it is important that you beyond taking its survey, have formulated a questionnaire of questions to lead the visit and allow you you register the gotten data. 9. Concluded visit, which must be lead of the possible form most professional, being important fulfilment of commitments assumed, beyond fulfilment of schedules and too much conditions inherent to process, is essential that a detailed report, d is elaborated writing processes, given quantitative and qualitative, that will serve to guide the analysis of the raised data and will guide the process of change of the organization, beyond being a source of permanent consultation. 10. The following phase of the process is the analysis and comparison of the data. For this techniques can be used several, but the main ones are the comparison of the pointers collected with the ones of its company and the flow of the process of its company with the one of the visited company, what it will allow to identify the divergent points and that probably they deserve action of improvement and the graphical comparison of results of each pointer of the process, what make possible to get a clear identification of the point or aspects that need changes. 11. Identified and mapeadas the practical ones she is necessary to establish as they will be adjusted to its company and which the waited results. Finished this stage of planning the next step is to initiate the implementation. After to conclude the implementation of the practical ones does not forget to measure the results. At this moment you will be concluding benchmark and will be ready to initiate a new process of benchmark, after all the excellency is resulted of the constant search for the improvement and of the increase of quality.